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FREQUENTLY ASKED QUESTIONS
- How are you able to offer these incentives?
- What types of hotels are offered?
- What size are the certificates when printed?
- Do the certificates have an expiration date?
- Can I personalize the certificates to have my business name and/or website address on it?
- If I use the online certificates, how will my customers receive their certificate?
- Does my customer have to attend a timeshare sales presentation to receive the vacation offers?
- How many certificates can my customers redeem?
- How will you know that the certificates were distributed by me?
- Can I participate in the program if I live outside of the US?
- Can International residents redeem the certificates?
- How are the certificates redeemed?
- Can I sell the certificates?
- How much money can I sell the certificates for?
- Can I cancel at anytime? Am I locked into any kind of contract?
- Is there an additional fee to print out the certificates?
How are you able to offer these incentives?
Hotels, travel companies, restaurants, and other establishments contract with our company in order to provide these incentives. They offer these incentives to get people to use their services and see what they have to offer. This builds brand loyalty.
For example, hotels rarely experience full occupancy except during conventions, major holidays and weekends, so they contract with certain travel promotion companies, like us, to give the rooms away free with the 3 day, 2 night vacation certificate to get people to come and see what they have to offer. When hotels have empty rooms, they do not make any money, and it's a waste of a good room. Although they have lost the price of the room regardless, they can still let you stay for free in the hopes that you'll stay longer, eat in their restaurants, spend money at their in-house shops and casinos, and take advantage of their amenities (spa, room service, etc.). And when you leave, after having had a great time, they hope that you'll come back to stay with them in the future and maybe even tell a few friends. This builds brand loyalty.
What types of hotels are offered?
The 3 Day, 2 Night Vacation Certificates offer accommodations with quality hotels that range from 2-3 stars and are in the same class of hotels like Hyatt, Westin, Radisson, Holiday Inn, Best Western, Quality Inn, Marriott, Wyndham and Sheraton. The hotels are booked in and around the main tourist areas of the destination. The offer is based on availability, so the hotel the person receives depends upon which hotel is available for the travel dates chosen.
The 8 Day Resort Getaway Certificate offers accommodations at 3-4 star resorts. The offer is based on availability, so the resort the person receives depends upon which resort is available for the travel dates chosen.
What size are the certificates when printed?
The certificates are the size of a standard 8 1/2 by 11 paper when printed.
Do the certificates have an expiration date?
No, the certificates do not have an expiration on them. The certificates can be redeemed at anytime. In the rare case that a particular offer has changed or has been discontinued, the certificate can still be redeemed and the customer will receive a similar offer.
Can I personalize the certificates to have my business name and/or website address on it?
Yes you can! When you login to your account, you will be able to enter in what you would like the certificates to show in the Compliments of area of the certificates. You can change this information as many times as you want, so if you have more than one company, you can print separate certificates with each business name on them.
If I use the online certificates, how will my customers receive their certificate?
You will be given a URL to an exclusive website where your customers can receive their certificate online. When they come to this website, they will print out their certificate which will automatically have your ID Number on it.
Does my customer have to attend a timeshare sales presentation to receive the vacation offers?
A timeshare presentation is not required with the vacation certificates. With some of the vacations it may be offered as an opportunity to upgrade the vacation.
How many certificates can my customers redeem?
Your customers can redeem as many of the certificates as they want.
How will you know that the certificates were distributed by me?
Your account will be assigned a unique ID number. Each certificate you print or give away online will have a unique certificate ID number on it along with your account number, which is located at the bottom right corner of the certificates. When a certificate is redeemed, your ID Number tells our system who was responsible for distributing the certificate. When a certificate is redeemed that has your ID Number on it, your account is credited with a commission. The commission amounts vary depending on how many certificates are redeemed each month. When you login to your account, you will be able to see how many certificates were redeemed each month and how much you earned in commissions.
Can I participate in the program if I live outside of the US?
Yes, you can. It doesn't matter where you live.
Can International residents redeem the certificates?
International residents can only redeem the vacation certificates.
How are the certificates redeemed?
The certificates are redeemed online at the website www.redeemcertificateoffer.com. The certificates provide instructions on how to redeem it.
Can I sell the certificates?
Yes, you can sell the certificates to other businesses only, not directly to consumers. Please be advised that each individual US state has regulations relating to the sale of travel incentives. We advise you to check with your state to see if they have regulations on the selling of travel incentives.
How much money can I sell the certificates for?
You can sell them for as much as you want. You can easily sell them for $5 to $10 each and many certificates of the same or lesser quality sell for as much as $49. You have total control over the price that you sell them for.
Can I cancel at anytime? Am I locked into any kind of contract?
You are not locked into a contract. Our program is just month to month and you can cancel at anytime by submitting a support ticket to us in your account area. The monthly fee is renewed automatically, unless you cancel.
Is there an additional fee to print out the certificates?
There is no additional fee to print out the certificates. The only cost is the monthly fee allowing you to print an unlimited number of over 40 different certificates.
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